Customer Service Analyst-voice

Accenture Australia

Not specified
Spanish language expertise required
Order management experience needed
Billing and invoice processing skills
Accenture Australia is seeking a Customer Service Analyst with expertise in Spanish and 3 to 5 years of relevant experience. The role focuses on customer service analysis, order management, and problem-solving, requiring adaptability and strong analytical skills

Job Summary

  • This role involves analyzing and solving lower-complexity problems while interacting primarily with peers within Accenture.
  • The position requires expertise in Spanish for customer service designation alongside skills in order and billing processing.
  • Candidates must be adaptable and able to work in rotational shifts while maintaining detail orientation and strong analytical skills.

Matching Summary

Match Score: 75

Accenture Australia is seeking a Customer Service Analyst with expertise in Spanish and 3 to 5 years of relevant experience. The role focuses on customer service analysis, order management, and problem-solving, requiring adaptability and strong analytical skills.

Skills & Requirements

Must-have

  • Spanish language expertise required
  • Order management experience needed
  • Billing and invoice processing skills
  • Microsoft Excel proficiency required
  • SAP software knowledge required

Nice-to-have

  • Adaptable and flexible mindset
  • Ability to perform under pressure
  • Strong problem-solving capabilities
  • Detail-oriented approach
  • Strong analytical skills

Key Requirements

  • Any Graduation degree required
  • 3 to 5 years of experience
  • Expert level Spanish language ability

Work Rights

Not specified

Tailored Resume

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