Duty Manager (5-Star Hotel)

CRAIG ROAD PROPERTY HOLDINGS PTE. LTD.

Singapore, Singapore
Oversee daily hotel operations
Manage front desk team
Resolve guest inquiries and issues
The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction at Mondrian Singapore Duxton

Job Summary

  • The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction at Mondrian Singapore Duxton.
  • The Duty Manager must manage the front desk, supervise the team, and handle all guest inquiries and issue resolutions.
  • Key responsibilities include authorizing financial transactions, managing VIP arrivals, and ensuring strict adherence to security and privacy protocols.

Matching Summary

Match Score: 85

The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction at Mondrian Singapore Duxton.

Skills & Requirements

Must-have

  • Oversee daily hotel operations
  • Manage front desk team
  • Resolve guest inquiries and issues
  • Handle VIP guest arrivals
  • Authorize financial transactions
  • Ensure security and privacy compliance

Nice-to-have

  • Upselling opportunities expertise
  • Budget preparation involvement
  • Strong leadership presence
  • Excellent communication skills
  • Proactive problem solving

Key Requirements

  • Front office management experience
  • Knowledge of hotel reservation systems
  • Understanding of foreign exchange procedures
  • Ability to balance cash floats and audits
  • Familiarity with credit policies and payments

Work Rights

Not specified

Tailored Resume

Cover Letter