Not specified (potentially office-based given the nature of the role).
Order entry and processing
Cross-functional communication
Delivery tracking coordination
Solenis is seeking a Customer Service Specialist to manage order processing and communication across various departments to ensure timely delivery. The ideal candidate will have experience in logistics or customer service, proficiency in Excel, and strong communication skills, particularly in Mandarin
Job Summary
The role involves managing order entry and ensuring timely delivery through effective communication with sales and logistics teams.
Candidates will collaborate with agents, third-party logistics providers, and planning departments to track shipments and resolve shortages.
The position requires strong coordination skills and the ability to handle high work intensity while maintaining service quality.
Matching Summary
Match Score: 75
Solenis is seeking a Customer Service Specialist to manage order processing and communication across various departments to ensure timely delivery. The ideal candidate will have experience in logistics or customer service, proficiency in Excel, and strong communication skills, particularly in Mandarin.
Skills & Requirements
Must-have
Order entry and processing
Cross-functional communication
Delivery tracking coordination
Nice-to-have
SAP software experience
Fluent Mandarin Chinese
High work intensity tolerance
Key Requirements
One year of logistics or customer service experience