Worldpay (FIS) is seeking an Analyst Lead for Business Systems Analysis in Warsaw, Poland. The role involves supporting global clients through business analysis, technical support, and client consulting, while requiring strong analytical and problem-solving skills
Job Summary
As an Analyst Lead, Business Systems Analysis, you will support a portfolio of global clients by combining business analysis, technical support, and client-facing consulting.
You will serve as primary technical escalation and L2 support contact for assigned clients, resolve incidents, and consult on system functionality.
At FIS, we are committed to growing our employees’ careers and offer opportunities to innovate in fintech, inclusive and diverse team culture, and professional development.
Matching Summary
Match Score: 85
Worldpay (FIS) is seeking an Analyst Lead for Business Systems Analysis in Warsaw, Poland. The role involves supporting global clients through business analysis, technical support, and client consulting, while requiring strong analytical and problem-solving skills.
Skills & Requirements
Must-have
Client-facing consulting
Technical escalation point
SLA adherence
API and real-time integrations
Translate business requirements to technical specifications
Nice-to-have
Postman or similar tools
Code and database analysis
ITIL, PMP, or similar certification
Key Requirements
2-4 years of relevant experience
Bachelor’s or Master’s degree in IT or related field
Experience with ServiceNow and Jira
Very good to advanced English (C1–C2)
Availability to work partially aligned with US hours (Poland: 2:00 PM – 10:00 PM)