Senior Technical Account Manager

Workday

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
Fully remote
7+ years product support experience
5+ years complex saas implementation
Strong technical background and acumen
The role involves acting as the primary point of contact for strategic customers while advocating for them within internal teams to ensure business objectives are met

Job Summary

  • The role involves acting as the primary point of contact for strategic customers while advocating for them within internal teams to ensure business objectives are met.
  • Candidates must possess a strong technical background to navigate challenges with large enterprise accounts and coordinate critical escalations involving C-level executives.
  • Workday offers a flexible work approach requiring at least half of the time spent in-office or with customers, alongside competitive compensation including bonuses and stock grants.

Matching Summary

The role involves acting as the primary point of contact for strategic customers while advocating for them within internal teams to ensure business objectives are met.

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described

Skills & Requirements

Must-have

  • 7+ years product support experience
  • 5+ years complex SaaS implementation
  • Strong technical background and acumen
  • C-level stakeholder engagement skills
  • Project management and organization skills

Nice-to-have

  • Fluent in German, French or Spanish
  • Experience with HR, Payroll, Financials
  • Sun-drenched optimism and drive
  • Curious minds and courageous collaborators
  • History of successful issue resolution

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 7+ years in product support or account management
  • 5+ years managing complex SaaS solutions
  • Fluent spoken and written English required

Work Rights

Not specified

Tailored Resume

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