Senior Customer Success Manager (japanese Speaking)

Wise

Singapore, Singapore
On-site
Fluent in japanese language
3+ years banking or fintech experience
Operational partnership management
Wise is seeking a Senior Customer Success Manager to lead impactful projects for global partners across the APAC region

Job Summary

  • Wise is seeking a Senior Customer Success Manager to lead impactful projects for global partners across the APAC region.
  • The role involves analyzing operational performance, identifying automation opportunities, and unblocking growth obstacles for enterprise clients.
  • Candidates must be fluent in Japanese to manage relationships with key partners like Standard Chartered and GMO Aozora.

Matching Summary

Wise is seeking a Senior Customer Success Manager to lead impactful projects for global partners across the APAC region.

Skills & Requirements

Must-have

  • Fluent in Japanese language
  • 3+ years banking or fintech experience
  • Operational partnership management
  • Data-driven process improvement
  • API and webhook implementation

Nice-to-have

  • Creative problem-solving skills
  • Cross-functional stakeholder negotiation
  • Independent work without scripts
  • Proven track record of scaling projects

Key Requirements

  • Minimum 3 years experience in banking or fintech
  • Fluency in Japanese required
  • Track record of delivering measurable project results

Work Rights

Not specified

Tailored Resume

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