Manager, Claims

QBE Insurance

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Claims services delivery
Negotiation skills
Customer satisfaction focus
** QBE Insurance is seeking a Manager of Claims to oversee claims services, ensuring customer satisfaction while adhering to company guidelines. The role requires a strong background in the insurance industry, particularly in claims management, with a focus on customer service and process improvement. **

Job Summary

  • At QBE, we focus on what matters for our customers with a human touch.
  • The role involves investigating, evaluating, and negotiating claims to ensure customer satisfaction.
  • Employees benefit from hybrid working options and holistic wellbeing support.

Matching Summary

Match Score: 75

** QBE Insurance is seeking a Manager of Claims to oversee claims services, ensuring customer satisfaction while adhering to company guidelines. The role requires a strong background in the insurance industry, particularly in claims management, with a focus on customer service and process improvement. **

Skills & Requirements

Must-have

  • Claims services delivery
  • Negotiation skills
  • Customer satisfaction focus

Nice-to-have

  • Analytical skills
  • Organizational skills
  • Communication skills

Key Requirements

  • At least 7 years experience in insurance
  • Relevant tertiary or industry qualifications
  • Basic English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter