Technical Product Engineer - Epi

Applied Materials Inc

Xi'an, China
Technical support for customer escalations
System installation and calibration expertise
Performance metrics analysis (mtbf/availability)
The role serves as the primary technical focal point between customers and the division for escalations and fleet performance

Job Summary

  • The role serves as the primary technical focal point between customers and the division for escalations and fleet performance.
  • Responsibilities include providing Alpha and Beta site support for new hardware, software, and process designs in-house or at customer sites.
  • The position requires generating and presenting system performance data including MTBF, availability, and I/W spending analysis.

Matching Summary

The role serves as the primary technical focal point between customers and the division for escalations and fleet performance.

Skills & Requirements

Must-have

  • Technical support for customer escalations
  • System installation and calibration expertise
  • Performance metrics analysis (MTBF/Availability)
  • ECO review and implementation
  • Documentation generation (CENs/BKMs)

Nice-to-have

  • Supportive work culture emphasis
  • Cross-functional collaboration skills
  • Innovative problem-solving mindset

Key Requirements

  • 50% travel requirement
  • Relocation eligibility required
  • Conceptual and practical expertise in own discipline

Work Rights

Not specified

Tailored Resume

Cover Letter