Cluster Reservation Agent - Raffles & Fairmont The Red Sea
Raffles & Fairmont The Red Sea
Umluj, Saudi Arabia
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Experience in hotel reservations or front office
Strong english communication skills
Ability to work under pressure and multitask
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Raffles & Fairmont The Red Sea is seeking a Cluster Reservation Agent to handle individual and group reservation requests efficiently at their new resort in Umluj, Saudi Arabia. The ideal candidate should possess strong communication skills, customer orientation, and experience in hotel reservations or front office operations, with knowledge of reservation systems being a plus.
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Job Summary
The role involves handling individual and group reservation requests efficiently through OPERA/Accor systems while ensuring rate parity across all channels.
Candidates must possess previous experience in hotel reservations or front office operations, with pre-opening experience being a mandatory requirement.
The position requires coordinating with sales, revenue, and front office teams to manage group bookings and support overbooking situations according to hotel strategy.
Matching Summary
Match Score: 75
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Raffles & Fairmont The Red Sea is seeking a Cluster Reservation Agent to handle individual and group reservation requests efficiently at their new resort in Umluj, Saudi Arabia. The ideal candidate should possess strong communication skills, customer orientation, and experience in hotel reservations or front office operations, with knowledge of reservation systems being a plus.
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