Sr. Specialized Customer Success Manager, Clm (evisort)

Workday

Washington DC Metro, USA
Primary location base pyy range: $119,500 usd - $1...
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Contract lifecycle management (clm) expertise
Ai value realization
Strategic customer success
** Workday is seeking a Sr. Specialized Customer Success Manager for its Contract Lifecycle Management (CLM) team, focusing on driving customer adoption and value realization through AI-powered solutions. The ideal candidate will have extensive experience in customer success and CLM, and the role offers the opportunity to work in a supportive, flexible environment that emphasizes collaboration and growth. **

Job Summary

  • As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • The Specialized Customer Success Manager for CLM (Evisort) is a customer-facing role at the intersection of AI value realization, CLM transformation, and strategic Customer Success.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 75

** Workday is seeking a Sr. Specialized Customer Success Manager for its Contract Lifecycle Management (CLM) team, focusing on driving customer adoption and value realization through AI-powered solutions. The ideal candidate will have extensive experience in customer success and CLM, and the role offers the opportunity to work in a supportive, flexible environment that emphasizes collaboration and growth. **

Salary

Primary Location Base Pay Range: $119,500 USD - $179,300 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants

Skills & Requirements

Must-have

  • Contract Lifecycle Management (CLM) expertise
  • AI value realization
  • strategic customer success
  • workflow redesign and optimization
  • customer adoption and maturity
  • executive-level facilitation

Nice-to-have

  • curious minds and courageous collaborators
  • sun-drenched optimism and drive
  • empathy and shared enthusiasm
  • bold ideas and genuine care

Key Requirements

  • 5+ years customer-facing services experience
  • 5+ years customer relationship management
  • 3+ years Contract Lifecycle Management (CLM) experience
  • Ability to travel up to 15%

Work Rights

Not specified

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