Technical Implementation Lead – Polyphonic Customer Success | Johnson & Johnson Medtech | Uae
Johnson & Johnson Medtech
Abu Dhabi, United Arab Emirates
Onsite
Technical deployments of medical hardware and software
Network and connectivity integration
First-line technical support and troubleshooting
Johnson & Johnson MedTech Digital drives the development and deployment of digital solutions that enhance surgical, diagnostic, and therapeutic outcomes across the MedTech portfolio
Job Summary
Johnson & Johnson MedTech Digital drives the development and deployment of digital solutions that enhance surgical, diagnostic, and therapeutic outcomes across the MedTech portfolio.
This role offers the chance to collaborate across cross-functional teams to accelerate digital innovation and translate clinical insight into real-world impact.
The Technical Implementation Lead is responsible for end-to-end technical delivery, network integration, first-line support, and vendor liaison to ensure successful adoption of connected medical devices in hospital environments.
Matching Summary
Johnson & Johnson MedTech Digital drives the development and deployment of digital solutions that enhance surgical, diagnostic, and therapeutic outcomes across the MedTech portfolio.
Skills & Requirements
Must-have
Technical deployments of medical hardware and software
Network and connectivity integration
First-line technical support and troubleshooting
Project coordination with hospital stakeholders
System integration testing with hospital systems
On-site presence across UAE
Nice-to-have
Experience in regulated healthcare industries
Strong coaching and mentoring skills
Change management and role-based training
Multilingual communication including Arabic
Automation scripting and deployment pipelines
Key Requirements
Bachelor's degree in technical field or equivalent experience
5+ years hands-on software or systems implementation experience