Engineer - Field It Support

JOHNSON CONTROLS

Australia
Fully remote
2-3 years desktop or field it support experience
Hands-on microsoft windows 11 and o365 environment
Experience with intune, autopilot, and endpoint deployment
Johnson Controls is seeking a Field IT Support Engineer in Australia, focused on providing hands-on, face-to-face IT support across various sites. The role emphasizes direct interaction with end users and requires strong technical skills, with opportunities for career growth within a global organization

Job Summary

  • This role is a 12-month fixed-term contract focused entirely on providing physical, in-person IT support across Johnson Controls sites in Australia.
  • The engineer will deliver white-glove support to executives, manage PC lifecycles, and coordinate onsite hardware deliveries with external vendors.
  • Candidates must have current Australian work rights and be willing to travel between satellite offices and field locations.

Matching Summary

Match Score: 85

Johnson Controls is seeking a Field IT Support Engineer in Australia, focused on providing hands-on, face-to-face IT support across various sites. The role emphasizes direct interaction with end users and requires strong technical skills, with opportunities for career growth within a global organization.

Skills & Requirements

Must-have

  • 2-3 years desktop or field IT support experience
  • Hands-on Microsoft Windows 11 and O365 environment
  • Experience with Intune, Autopilot, and endpoint deployment
  • Strong face-to-face communication skills
  • Ability to travel between multiple sites as required

Nice-to-have

  • White-glove support for executives and VIPs
  • Familiarity with cabling standards and troubleshooting tools
  • Experience with ServiceNow ticketing systems
  • Knowledge of Smart Hands vendor liaison processes

Key Requirements

  • Diploma or Bachelor's degree in IT or related field
  • CompTIA A+, Network+, or Microsoft Certified Professional certification
  • Current Australian work rights required

Work Rights

Must have current Australian work rights

Tailored Resume

Cover Letter