Manufacturing, Customer Operations Manager

Integer Holdings Corporation (ITGR)

Base salary not specified; cash-based incentive pr...
Adherence to fda regulations and qms
Voice of customer advocacy in facility
Cross-functional collaboration with sales
The role requires championing the voice of the customer while ensuring adherence to strict FDA regulations and Quality Management Systems

Job Summary

  • The role requires championing the voice of the customer while ensuring adherence to strict FDA regulations and Quality Management Systems.
  • The manager will partner with Sales and Customer Success to develop relationships with Factory Direct and Strategic customers to grow sales.
  • Employees receive a comprehensive benefits package including medical, dental, vision, 401(k) matching, and 80 hours of company designated holidays.

Matching Summary

The role requires championing the voice of the customer while ensuring adherence to strict FDA regulations and Quality Management Systems.

Salary

Base salary not specified; Cash-based incentive program available; Comprehensive benefits including medical, dental, vision, and 401(k) match

Skills & Requirements

Must-have

  • Adherence to FDA regulations and QMS
  • Voice of customer advocacy in facility
  • Cross-functional collaboration with Sales
  • Management of Customer Success team
  • Forecasting and order reconciliation

Nice-to-have

  • Championing innovation and inclusion values
  • Fostering respectful interactions
  • Driving process improvement opportunities
  • Open and honest communication style

Key Requirements

  • Leadership experience in Customer Operations
  • Knowledge of ISO Certification requirements
  • Experience with manufacturing forecasting processes

Work Rights

Not specified

Tailored Resume

Cover Letter