Patient Service Representative (psr)- Maternal Fetal Medicine
Advocate Health
Downers Grove, Illinois, US
Base: $19.80 - $29.70; bonus/equity: not specified...
High volume, multiple-task environment
Handling difficult callers/customers/patients
Crt/pc experience customer service
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals
Job Summary
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
Ensures accurate patient registration, appointment scheduling, and resolution of patient inquiries regarding billing and services.
Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.
Matching Summary
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
Salary
Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
High volume, multiple-task environment
Handling difficult callers/customers/patients
CRT/PC experience customer service
Verify billing and demographic information
Answer multiple incoming telephone lines
Maintain patient confidentiality
Nice-to-have
Strong communication skills
Problem-solving ability
Team player
Adaptable to change
Key Requirements
High school diploma or equivalent
One to two years related customer service experience