Lithia & Driveway is seeking a Customer Cares Representative in Medford, OR, who will enhance customer satisfaction by acting as a liaison between customers and dealership teams. The ideal candidate should have experience in customer-facing roles, strong communication skills, and proficiency in Microsoft Office
Job Summary
This role serves as the key bridge between customers and dealership teams to resolve concerns efficiently.
Employees will track and document customer concerns using Salesforce to identify patterns for continuous improvement.
The position offers a comprehensive benefits package including medical, dental, vision, 401(k), and vehicle purchase discounts.
Matching Summary
Match Score: 85
Lithia & Driveway is seeking a Customer Cares Representative in Medford, OR, who will enhance customer satisfaction by acting as a liaison between customers and dealership teams. The ideal candidate should have experience in customer-facing roles, strong communication skills, and proficiency in Microsoft Office.