Case Manager - Specialised Insurance

EML

Sydney, Australia
Fully remote
End-to-end claims process management
Liaising with multiple stakeholders
Managing physical and psychological claims
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day.
  • Your responsibilities include proactively managing mental health and physical claims, drawing on your exceptional customer service and decision-making skills to make a positive impact every day.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.

Matching Summary

As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • End-to-end claims process management
  • Liaising with multiple stakeholders
  • Managing physical and psychological claims
  • Customer-centric approach

Nice-to-have

  • Empathetic and supportive approach
  • Learning culture
  • Values-driven environment
  • Work-life balance

Key Requirements

  • Extensive customer service experience
  • Allied health background or case management experience highly advantageous
  • Permanent, full-time position

Work Rights

Not specified

Tailored Resume

Cover Letter