Assistant Guest Services Manager

La Jolla Beach & Tennis Club

La Jolla, California, United States
Competitive pyy; benefits: medical, dental, vision...
Oversee front office operations daily
Manage vip events and guest programs
Resolve member disputes and financial issues
This position manages the Beach Club and La Jolla Shore Hotel Front Office and Ambassador departments while ensuring exemplary service

Job Summary

  • This position manages the Beach Club and La Jolla Shore Hotel Front Office and Ambassador departments while ensuring exemplary service.
  • The role requires overseeing day-to-day operations, managing VIP events, and addressing guest room needs across multiple properties.
  • Employees enjoy competitive pay, outstanding benefits including medical and dental, free meals, and a supportive work environment.

Matching Summary

This position manages the Beach Club and La Jolla Shore Hotel Front Office and Ambassador departments while ensuring exemplary service.

Salary

Competitive pay; Benefits: Medical, Dental, Vision, 401K; Perks: Free meal, parking, referral bonus

Skills & Requirements

Must-have

  • Oversee front office operations daily
  • Manage VIP events and guest programs
  • Resolve member disputes and financial issues
  • Coordinate with housekeeping and engineering teams
  • Review OTA reviews and HotSOS calls

Nice-to-have

  • Strong collaborative team environment
  • Commitment to exceptional service standards
  • Ability to thrive in coastal setting

Key Requirements

  • Bachelor's degree or three years related experience
  • Proficiency with Property Management Systems and POS systems
  • Ability to read financial reports and business documents

Work Rights

Not specified

Tailored Resume

Cover Letter