Maersk is a global leader in integrated logistics, redefining industry standards through innovation and transformation
Job Summary
Maersk is a global leader in integrated logistics, redefining industry standards through innovation and transformation.
The role involves managing the end-to-end customer experience, acting as the first point of contact for CX related tasks and coordinating with various stakeholders.
This is an exciting career opportunity to work in a multinational company, offering daily interaction with international colleagues and support for career shaping through expertise and on-the-job learning.
Matching Summary
Maersk is a global leader in integrated logistics, redefining industry standards through innovation and transformation.
Skills & Requirements
Must-have
end-to-end customer experience management
stakeholder coordination in shipment process
value-add business solutions
accurate and timely query resolution
customer-centric approach
adherence to SOPs and IOPs
effective and proactive communication
Nice-to-have
continuous learning and professional development
embracing diversity and collaboration
harnessing cutting-edge technologies
shaping the future of global trade
Key Requirements
Bachelors Graduate
2 years shipping, forwarding, supply chain operations or BPO background