As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing their needs and following safety and security procedures
Job Summary
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing their needs and following safety and security procedures.
Responsibilities include handling customer interactions at the ticket counter and gate, assisting with reservations and ticketing, managing baggage issues, and answering travel inquiries.
AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision, a company-matched 401(k) program, and free on-the-job training.
Matching Summary
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing their needs and following safety and security procedures.
Salary
15.25; Not specified; Not specified
Skills & Requirements
Must-have
Customer service
Safety and security procedures
Handle customer concerns
Flight schedule inquiries
Boarding and deplaning passengers
Dangerous Goods acceptance
Nice-to-have
Friendly and outgoing
Outstanding customer service focus
First-class customer service
Energy and enthusiasm
Respect for team
Key Requirements
High school diploma, GED, or equivalent experience
Authorization to work in the United States
Complete SIDA training for airport authority identification