Competitive remuneration + benefits; not specified...
Hybrid
Excellent spoken and written english
Remote assistance and training delivery
Crm system usage for tracking enquiries
Mayoly is seeking a Customer Support representative for their Service Desk in Hamilton, New Zealand. The role, focused on providing remote assistance and training to users of the SenseHub Monitoring system, requires excellent communication skills and a customer-focused attitude
Job Summary
This role involves being the first point of contact for customer calls and emails while owning enquiries from start to finish.
You will provide remote guidance and training to farmers to help them effectively use the SenseHub Monitoring solution.
The position offers a supportive team environment with opportunities to grow skills and strengthen your CV over the contract life.
Matching Summary
Match Score: 85
Mayoly is seeking a Customer Support representative for their Service Desk in Hamilton, New Zealand. The role, focused on providing remote assistance and training to users of the SenseHub Monitoring system, requires excellent communication skills and a customer-focused attitude.
Salary
Competitive remuneration and benefits; Not specified; Not specified
Skills & Requirements
Must-have
Excellent spoken and written English
Remote assistance and training delivery
CRM system usage for tracking enquiries
Problem-solving and logical thinking skills
Microsoft Office proficiency
Nice-to-have
Ability to build rapport with customers
Experience in animal health technology sector
Willingness to work flexible roster hours
Collaborative team mindset
Adaptability to changing support needs
Key Requirements
Relevant tertiary qualification in IT, Electronics, Radio, or Electrical