Customer Experience Coordinator (relief) - Commack, Ny

Veterinary Emergency Group

Commack, New York, United States
Base: $20.00 - $30.00ph; bonus/equity: not specifi...
On-site
2+ years customer service experience
Advanced computer program proficiency
Ability to work nights weekends holidays
VEG is dedicated to transforming the emergency veterinary experience for both pets and their owners while fostering a supportive culture for employees

Job Summary

  • VEG is dedicated to transforming the emergency veterinary experience for both pets and their owners while fostering a supportive culture for employees.
  • The role requires greeting customers with warmth, managing all communications, and routing urgent medical calls to doctors quickly.
  • Employees receive competitive compensation ranging from $20.00 to $30.00 per hour along with flexible schedules and employee perks.

Matching Summary

VEG is dedicated to transforming the emergency veterinary experience for both pets and their owners while fostering a supportive culture for employees.

Salary

Base: $20.00 - $30.00/hr; Bonus/Equity: Not specified; Benefits: Flexible schedules, referral program, scrubs, swag, food

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced computer program proficiency
  • Ability to work nights weekends holidays
  • High emotional intelligence and empathy
  • Multitasking in high stakes environments

Nice-to-have

  • Creative problem solving skills
  • Strong attention to detail
  • Experience with practice management software
  • Willingness to work in noisy odorous environment

Key Requirements

  • 2+ years of customer service experience
  • Availability for rotating night weekend holiday shifts
  • Proficiency with computer programs and practice management software

Work Rights

Not specified

Tailored Resume

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