Senior Officer, Branch Digital Executive, Group Channel Digitalisation

UOB

Central Region, Singapore
Customer service in banking
Digital banking promotion
Branch operations support
The Branch Digital Executive plays a pivotal role in bridging traditional banking services with digital transformation, ensuring seamless customer experiences across all channels

Job Summary

  • The Branch Digital Executive plays a pivotal role in bridging traditional banking services with digital transformation, ensuring seamless customer experiences across all channels.
  • This role involves engaging customers in both service and cash zones, providing advisory solutions, and driving digital adoption through education and assistance.
  • The position supports daily branch operations, maintains risk and compliance standards, and participates in continuous upskilling programs to deliver high service standards.

Matching Summary

The Branch Digital Executive plays a pivotal role in bridging traditional banking services with digital transformation, ensuring seamless customer experiences across all channels.

Skills & Requirements

Must-have

  • Customer service in banking
  • Digital banking promotion
  • Branch operations support
  • Risk and compliance adherence
  • Advisory on banking products

Nice-to-have

  • Strong communication skills
  • Detail-oriented and organized
  • Adaptable and customer-focused
  • Continuous learning mindset

Key Requirements

  • Diploma or Degree in Business or Finance
  • Ability to provide advisory banking solutions
  • Comfortable with digital tools
  • Compliance and organizational awareness

Work Rights

Not specified

Tailored Resume

Cover Letter