MNC Desktop Engineer Support/ Helpdesk Engineer ( 1-2 yrs exp)

RECRUITFLASH PTE. LTD.

Singapore
Good pyy; good allowance; good bonus
Address user tickets regarding hardware
Walk customers through installing applications
Conduct remote troubleshooting sessions
The role involves addressing user tickets related to hardware, software, and networking issues across the organization

Job Summary

  • The role involves addressing user tickets related to hardware, software, and networking issues across the organization.
  • Candidates will guide users through application installations and provide step-by-step diagnostic instructions.
  • The position offers good pay, allowances, and bonuses along with opportunities for career growth.

Matching Summary

Match Score: 75

The role involves addressing user tickets related to hardware, software, and networking issues across the organization.

Salary

Good Pay; Good allowance; Good Bonus

Skills & Requirements

Must-have

  • Address user tickets regarding hardware
  • Walk customers through installing applications
  • Conduct remote troubleshooting sessions
  • Guide users with step-by-step instructions

Nice-to-have

  • Customize desktop applications to meet needs
  • Report customer feedback effectively
  • Follow up with clients on system status

Key Requirements

  • 1-2 years of experience in IT support
  • Experience with desktop hardware and software troubleshooting
  • Ability to conduct remote troubleshooting

Work Rights

Not specified

Tailored Resume

Cover Letter