Ms Engineer (l1)

NTT DATA

Shanghai, China
Basic troubleshooting skills
First-line support
Monitoring cloud infrastructure
As a Collaboration Managed Services Engineer (L1) at NTT DATA, you will be the go-to person for ensuring our clients' systems stay up and running

Job Summary

  • As a Collaboration Managed Services Engineer (L1) at NTT DATA, you will be the go-to person for ensuring our clients' systems stay up and running.
  • You'll play a crucial role in ensuring we meet our service level agreements and deliver an excellent client experience.
  • Your commitment to placing clients at the forefront of all interactions will help create a positive client experience throughout their journey with us.

Matching Summary

As a Collaboration Managed Services Engineer (L1) at NTT DATA, you will be the go-to person for ensuring our clients' systems stay up and running.

Skills & Requirements

Must-have

  • Basic troubleshooting skills
  • First-line support
  • Monitoring cloud infrastructure

Nice-to-have

  • Positive outlook and resilience
  • Effective communication skills
  • Flexibility and adaptability

Key Requirements

  • Diploma or bachelor's degree in IT
  • Relevant partner certifications desirable

Work Rights

Not specified

Tailored Resume

Cover Letter