Base: $19.80 - $29.70; bonus/equity: not specified...
Provide efficient, high-quality service
Register patients in emr system
Answer multiple incoming telephone lines
Patient Services Representatives provide efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters
Job Summary
Patient Services Representatives provide efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Matching Summary
Patient Services Representatives provide efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
Salary
Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Provide efficient, high-quality service
Register patients in EMR system
Answer multiple incoming telephone lines
Resolve patient questions
Verify insurance and eligibility
Nice-to-have
Work under stressful conditions
Handle difficult callers/customers/patients
Ability to lift to 35 pounds
Key Requirements
High school diploma or equivalent
One to two years related customer service experience