Technician 2, Installation & Service - Residential Services

Sky (Comcast)

Multiple Locations
Base pyy: $18.20; bonus/equity: eligible for bonus...
Onsite
Broadband installation and troubleshooting
Voice, video, and data services
Field assessments and home networks
Responsible for broadband installation and troubleshooting activities for voice, video and data services, completing field assessments and meeting company standards

Job Summary

  • Responsible for broadband installation and troubleshooting activities for voice, video and data services, completing field assessments and meeting company standards.
  • Performs installations and service calls, troubleshooting from the tap to customer equipment, assessing and designing basic home networks, and providing customer education on products and services.
  • Employees are expected to own the customer experience, be enthusiastic learners, win as a team, and drive results and growth while supporting a culture of inclusion.

Matching Summary

Responsible for broadband installation and troubleshooting activities for voice, video and data services, completing field assessments and meeting company standards.

Salary

Base Pay: $18.20; Bonus/Equity: Eligible for Bonus; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Broadband installation and troubleshooting
  • Voice, video, and data services
  • Field assessments and home networks
  • Customer interaction and education
  • Vehicle and equipment maintenance
  • Navigating digital tools
  • Working in various weather conditions

Nice-to-have

  • Teamwork and collaboration
  • Customer-focused approach
  • Enthusiastic learners
  • Driving results and growth
  • Support a culture of inclusion

Key Requirements

  • High School Diploma / GED
  • Valid driver's license
  • Ability to lift 70 lbs or more
  • Ability to work nights and weekends
  • Must pass certification tests

Work Rights

Not specified

Tailored Resume

Cover Letter