Sr. Order Management Analyst

Assurant Inc

Not specified
End-to-end order cycle management
Difot delivery performance monitoring
Cross-functional stakeholder coordination
Assurant Inc is seeking a Sr. Order Management Analyst to ensure effective end-to-end order management, focusing on timely deliveries and high customer satisfaction. The role requires collaboration across various departments, including Sales, Operations, Supply Chain, and Finance, to translate commitments into results

Job Summary

  • The role ensures end-to-end order cycle management with a focus on complete and on-time deliveries (DIFOT).
  • This position connects Commercial, Operations, Supply Chain, and Finance teams to convert commitments into results.
  • Candidates will have ownership and direct impact on customer experience while participating in key business decisions.

Matching Summary

Match Score: 85

Assurant Inc is seeking a Sr. Order Management Analyst to ensure effective end-to-end order management, focusing on timely deliveries and high customer satisfaction. The role requires collaboration across various departments, including Sales, Operations, Supply Chain, and Finance, to translate commitments into results.

Skills & Requirements

Must-have

  • End-to-end order cycle management
  • DIFOT delivery performance monitoring
  • Cross-functional stakeholder coordination
  • Sales administration and billing processes
  • 3PL operations management
  • KPI monitoring and alert management

Nice-to-have

  • Strong interpersonal communication skills
  • Customer-centric orientation
  • Continuous improvement mindset
  • Ability to manage multiple priorities
  • Collaborative team environment experience

Key Requirements

  • Minimum 5 years of sales administration or operational support experience
  • Bachelor's degree required
  • Proficiency in Excel, Word, PowerPoint, and Power BI
  • Experience with commercial software for sales and billing
  • Solid knowledge of supply chain and operations principles

Work Rights

Not specified

Tailored Resume

Cover Letter