Senior Service Representative - Taiwan

Rolls-Royce Motor Cars

Taiwan
Customer facing environment experience
Gas turbines operation knowledge
Airline line maintenance practices
The Senior Service Representative acts as the primary advocate for the customer within the Rolls-Royce organization to deliver outstanding satisfaction

Job Summary

  • The Senior Service Representative acts as the primary advocate for the customer within the Rolls-Royce organization to deliver outstanding satisfaction.
  • This role requires providing 24/7 operational support to resolve issues promptly while monitoring warranties and airline debt trends.
  • Candidates must possess a technical background in gas turbines and familiarity with airline operator regulations to effectively manage fleet plans.

Matching Summary

The Senior Service Representative acts as the primary advocate for the customer within the Rolls-Royce organization to deliver outstanding satisfaction.

Skills & Requirements

Must-have

  • Customer facing environment experience
  • Gas turbines operation knowledge
  • Airline line maintenance practices
  • IT systems proficiency
  • 24/7 customer support capability

Nice-to-have

  • Degree in relevant discipline
  • Clear concise communication skills
  • Cultural awareness
  • Ability to deal with ambiguity
  • Strong business acumen

Key Requirements

  • Experience in customer facing environment
  • Technical background in gas turbines
  • Familiarity with airline line maintenance
  • Degree level education preferred

Work Rights

Not specified

Tailored Resume

Cover Letter