Application Support Specialist

Service Stream

Melbourne, VIC, Australia
Hybrid
Level 2/3 application support
Servicenow administration
Itil process knowledge
This role involves providing Level 2/3 support across a portfolio of enterprise applications to ensure performance and reliability

Job Summary

  • This role involves providing Level 2/3 support across a portfolio of enterprise applications to ensure performance and reliability.
  • The position requires hands-on experience administering ServiceNow workflows, ITSM modules, and integration configurations.
  • Candidates must be Australian Citizens and possess strong analytical capabilities to balance BAU support with project initiatives.

Matching Summary

This role involves providing Level 2/3 support across a portfolio of enterprise applications to ensure performance and reliability.

Skills & Requirements

Must-have

  • Level 2/3 application support
  • ServiceNow administration
  • ITIL process knowledge
  • Root cause analysis
  • Australian Citizen status

Nice-to-have

  • Agile methodology exposure
  • SAP or SuccessFactors experience
  • REST/SOAP configuration skills
  • Proactive problem-solving
  • Collaborative team environment

Key Requirements

  • Must be an Australian Citizen
  • Degree in Information Systems or Computer Science
  • ITIL or ServiceNow certifications preferred
  • Experience in large-scale regulated environments

Work Rights

Must have Australian Citizenship

Tailored Resume

Cover Letter