Claims Assist Specialist

RAC

West Perth, Australia
Fully remote
Previous experience in customer service
Strong attention to detail
Ability to work across a seven-day roster
You will provide outstanding service to members during their time of need

Job Summary

  • You will provide outstanding service to members during their time of need.
  • The role involves delivering exceptional service on claim lodgements and enquiries via multiple channels.
  • RAC offers a workplace culture where employees feel valued, respected, and empowered.

Matching Summary

You will provide outstanding service to members during their time of need.

Skills & Requirements

Must-have

  • Previous experience in customer service
  • Strong attention to detail
  • Ability to work across a seven-day roster

Nice-to-have

  • Empathy and resilience during difficult conversations
  • Commitment to member-centric service
  • Positive participation in change

Key Requirements

  • Excellent communication skills
  • Strong computer literacy
  • Genuine passion for helping people

Work Rights

Not specified

Tailored Resume

Cover Letter