Front Desk Host/night Audit Relief

Epicureanhotel

Dania Beach, FL, United States
On-site
Provide unique check-in experience
Utilize advanced technology
Excellent customer service skills
Epicurean Hotel in Dania Beach, FL, is seeking an enthusiastic Front Desk Host/Night Audit Relief who will manage front desk operations, concierge services, and bell services while providing personalized guest experiences. The ideal candidate should possess strong customer service and communication skills, along with the ability to use technology effectively

Job Summary

  • The Front Desk Host is responsible for Front Desk, Bell Services, and Concierge Services, providing a unique check-in experience and exceptional personalized service.
  • Key responsibilities include assigning rooms, assisting guests with luggage, providing room quotes and upsells, sharing hotel knowledge, and making travel arrangements.
  • The role requires excellent customer service and communication skills, the ability to use technology, and the physical capacity to stand for extended periods and lift up to 40 lbs.

Matching Summary

Match Score: 85

Epicurean Hotel in Dania Beach, FL, is seeking an enthusiastic Front Desk Host/Night Audit Relief who will manage front desk operations, concierge services, and bell services while providing personalized guest experiences. The ideal candidate should possess strong customer service and communication skills, along with the ability to use technology effectively.

Skills & Requirements

Must-have

  • Provide unique check-in experience
  • Utilize advanced technology
  • Excellent customer service skills
  • Excellent communication skills
  • Interact with guests using personalization
  • Provide local information
  • Verify charges and collect payment

Nice-to-have

  • Enthusiastic, fun, and energetic
  • Take the work seriously, but not themselves
  • Share knowledge of featured wine
  • Ability to take initiative

Key Requirements

  • High School diploma or higher
  • Previous hospitality experience preferred
  • Ability to use technology e.g. tablets, iPads
  • Ability to sit or stand for extended periods
  • Ability to lift, pull 40 lbs
  • Ability to work long hours as needed

Work Rights

Not specified

Tailored Resume

Cover Letter