Mechanical Breakdown Insurance (mbi) Claims Officer

Assurant Inc

Auckland, New Zealand
Hybrid (3 days in-office, 2 days from home after training)
Automotive trade certificate
Policy coverage queries
Claim lodgements
Assurant Inc is seeking a Mechanical Breakdown Insurance Claims Officer for their Auckland office. The role involves assisting policyholders and dealers with claims, ensuring customer satisfaction, and requires an Automotive Trade Certificate

Job Summary

  • This role assists policy holders, dealers, and repairers with policy coverage queries and claim lodgements, driving customer satisfaction.
  • You will be responsible for registering, assessing, and processing insurance claims, building strong relationships with dealer and repair networks, and resolving complaints.
  • Benefits include development programs, study grants, a cultural day off, international and local mentoring, a hybrid work model, and mental health recharge days.

Matching Summary

Match Score: 85

Assurant Inc is seeking a Mechanical Breakdown Insurance Claims Officer for their Auckland office. The role involves assisting policyholders and dealers with claims, ensuring customer satisfaction, and requires an Automotive Trade Certificate.

Skills & Requirements

Must-have

  • Automotive Trade Certificate
  • policy coverage queries
  • claim lodgements
  • customer satisfaction
  • dealer and repair networks

Nice-to-have

  • proactive attitude
  • team player
  • handle disputes professionally
  • meet service levels
  • sound knowledge of Microsoft Office

Key Requirements

  • Automotive Trade Certificate
  • Experience handling claim decisions

Work Rights

Not specified

Tailored Resume

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