Not specified; great salary + benefits mentioned; ...
2 to 3 years hotel industry experience
Fluent english and second language required
Proficiency in excel word powerpoint
The Duty Manager serves as the critical connection between hotel leaders and the operational team while ensuring guests feel welcome throughout their stay
Job Summary
The Duty Manager serves as the critical connection between hotel leaders and the operational team while ensuring guests feel welcome throughout their stay.
This role requires maintaining high guest satisfaction by monitoring service behaviors, training staff on brand standards, and acting as the first point of contact during emergencies.
Candidates will join the global IHG family offering great room discounts, superb training, and a supportive environment that values trust and different perspectives.
Matching Summary
Match Score: 85
The Duty Manager serves as the critical connection between hotel leaders and the operational team while ensuring guests feel welcome throughout their stay.
Salary
Not specified; Great salary and benefits mentioned; Room discount included
Skills & Requirements
Must-have
2 to 3 years hotel industry experience
Fluent English and second language required
Proficiency in Excel Word PowerPoint
Diploma in Hotel Management or equivalent
Ability to work rotating shifts including weekends
Nice-to-have
International hotel chain experience
Proficiency in Opera Property Management System
Experience with VIP guest coordination
Strong leadership and team building skills
Commitment to lifestyle service culture
Key Requirements
Diploma in Hotel Management or equivalent
2 to 3 years working experience in similar role
Must speak fluent English and a second language
Committed to working rotating shifts including weekends