Returns & Warranty Evaluation Specialist- Bushnell Golf

Bushnell Golf

San Diego, CA, United States
Hourly rate: $21.00 - $24.00; bonus/equity: not sp...
Product returns processing
Warranty evaluation
Functional testing of devices
Manage and process all incoming Bushnell Golf product returns from both consumer and dealer channels, serving as the key link between Customer Support, Inventory, and Finance

Job Summary

  • Manage and process all incoming Bushnell Golf product returns from both consumer and dealer channels, serving as the key link between Customer Support, Inventory, and Finance.
  • Perform physical inspection and functional testing of returned devices to confirm reported issues and determine warranty eligibility, documenting all findings and actions taken.
  • Process replacement orders for defective devices within warranty and refund returns for items in resellable condition, coordinating with Finance for completion.

Matching Summary

Manage and process all incoming Bushnell Golf product returns from both consumer and dealer channels, serving as the key link between Customer Support, Inventory, and Finance.

Salary

Hourly Rate: $21.00 - $24.00; Bonus/Equity: Not specified; Benefits: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts

Skills & Requirements

Must-have

  • Product returns processing
  • Warranty evaluation
  • Functional testing of devices
  • ERP system familiarity
  • NetSuite experience preferred
  • Process adherence

Nice-to-have

  • Detail-oriented
  • Process-driven
  • Technical aptitude
  • Organizational skills
  • Communication skills

Key Requirements

  • 2+ years returns processing experience
  • Familiarity with ERP systems
  • Technical troubleshooting skills

Work Rights

Not specified

Tailored Resume

Cover Letter