Preferred Customer Associate

UPS

Mx
One-to-one customer service experience
Analyze and resolve problems
Solve tracing and claim inquiries
This position provides a one-to-one customer service experience for UPS Preferred accounts

Job Summary

  • This position provides a one-to-one customer service experience for UPS Preferred accounts.
  • He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

This position provides a one-to-one customer service experience for UPS Preferred accounts.

Skills & Requirements

Must-have

  • one-to-one customer service experience
  • analyze and resolve problems
  • solve tracing and claim inquiries
  • maintain ownership of customer situations
  • minimal supervision
  • excellent communication skills

Nice-to-have

  • innovative possibilities
  • rewarding culture
  • talented teams
  • lead yourself or teams
  • cultivate your skills

Key Requirements

  • Permanent Employee Type

Work Rights

Not specified

Tailored Resume

Cover Letter