Guest Services Coordinator

University of Pennsylvania

Philadelphia, Pennsylvania, US
Base: $18.99 - $21.97 hourly rate; bonus/equity: n...
Guest services staffing and scheduling
Concessions inventory management
Front of house operational readiness
The Guest Services Coordinator supports daily operations and strategic coordination of Front of House activities for Penn Live Arts venues

Job Summary

  • The Guest Services Coordinator supports daily operations and strategic coordination of Front of House activities for Penn Live Arts venues.
  • This role ensures professional performances and student productions deliver a welcoming, safe, and well-organized audience experience while managing staff certifications like ServSafe and RAMP.
  • The University offers a competitive benefits package including excellent healthcare, tuition benefits, generous retirement plans, and flexible work options.

Matching Summary

The Guest Services Coordinator supports daily operations and strategic coordination of Front of House activities for Penn Live Arts venues.

Salary

Base: $18.99 - $21.97 Hourly Rate; Bonus/Equity: Not specified; Benefits: Comprehensive healthcare, tuition assistance, retirement plans, wellness resources

Skills & Requirements

Must-have

  • Guest Services staffing and scheduling
  • Concessions inventory management
  • Front of house operational readiness
  • Safety certification maintenance
  • Student production coordination

Nice-to-have

  • Proficiency in spreadsheet and database programs
  • Experience with Office products
  • Willingness to learn new software
  • Excellent attention to detail
  • Outstanding customer service skills

Key Requirements

  • High School Grad/GE Degree required
  • 2 to 3 years Guest Services experience
  • Bachelor's degree preferred
  • Maintain current safety certifications (CPR/AED/ServSafe/RAMP)

Work Rights

Not specified

Tailored Resume

Cover Letter