Cardiology Scheduling Specialist

Baystate Health

Northampton, MA, US
Base: $21.95 - $29.82 hourly; bonus: sign on bonus...
Fully onsite
3-5 years patient service representative experience
Strong computer skills navigating multiple systems
Exceptional attention to detail and organizational skills
Baystate Health is seeking a full-time Cardiology Scheduling Specialist for its Northampton, MA location. The role involves managing patient scheduling, optimizing provider schedules, and ensuring efficient clinic operations, all while providing excellent customer service

Job Summary

  • This position plays a critical role in ensuring seamless operations across the cardiology service line by managing daily scheduling activities.
  • The company offers excellent compensation including a sign-on bonus for external hires and up to 25 days of PTO in the first year.
  • Candidates must possess strong analytical thinking and problem-solving abilities to optimize schedule utilization and resolve conflicts proactively.

Matching Summary

Match Score: 85

Baystate Health is seeking a full-time Cardiology Scheduling Specialist for its Northampton, MA location. The role involves managing patient scheduling, optimizing provider schedules, and ensuring efficient clinic operations, all while providing excellent customer service.

Salary

Base: $21.95 - $29.82 hourly; Bonus: Sign on bonus available for external hires; Benefits: Medical, dental, vision, 403b match, and wellbeing reimbursements

Skills & Requirements

Must-have

  • 3-5 years Patient Service Representative experience
  • Strong computer skills navigating multiple systems
  • Exceptional attention to detail and organizational skills

Nice-to-have

  • Ability to handle complex or sensitive situations with empathy
  • Self-motivated with ability to work independently
  • High level of emotional intelligence and flexibility

Key Requirements

  • High School diploma or GED required
  • At least 3 years customer service experience
  • 3-5 years experience as PSR or similar role

Work Rights

Not specified

Tailored Resume

Cover Letter