Technical Support Engineer

Options Technology

Chicago, Illinois, United States
Competitive; bonus incentives available; employee ...
Bachelor's degree in computer science or related field
1-2 years financial services on-site support experience
Strong knowledge of microsoft 365 and azure
The role involves serving as the primary technical point of contact for clients to ensure smooth operation of options trading platforms

Job Summary

  • The role involves serving as the primary technical point of contact for clients to ensure smooth operation of options trading platforms.
  • Candidates will monitor system health, resolve technical issues, and manage incidents while adhering to strict service level agreements.
  • Options Technology offers global travel opportunities, continuous career development, and a competitive salary with bonus incentives.

Matching Summary

The role involves serving as the primary technical point of contact for clients to ensure smooth operation of options trading platforms.

Salary

Competitive; Bonus incentives available; Employee benefits included

Skills & Requirements

Must-have

  • Bachelor's degree in computer science or related field
  • 1-2 years financial services on-site support experience
  • Strong knowledge of Microsoft 365 and Azure

Nice-to-have

  • Experience with Endpoint Management and Device Deployment
  • AV troubleshooting skills
  • Passion for innovation in fintech sector

Key Requirements

  • Minimum 1-2 years experience in financial services
  • Bachelor's degree in Computer Science or IT
  • Technical proficiency in Microsoft 365 and Azure

Work Rights

Not specified

Tailored Resume

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