Site Solutions Manager

Caterpillar of Australia

Brisbane, Queensland, Australia
Mining application and operations expertise
Caterpillar products and services knowledge
Customer needs and satisfaction focus
The Site Solutions Manager will serve as the primary point of contact for the customer, dealer, and internal Caterpillar stakeholders, managing overall site performance and delivering on customer expectations

Job Summary

  • The Site Solutions Manager will serve as the primary point of contact for the customer, dealer, and internal Caterpillar stakeholders, managing overall site performance and delivering on customer expectations.
  • This role is pivotal in addressing customer business needs by developing and delivering solutions opportunities, understanding customer needs, applications, future mine plans, and ensuring Caterpillar's solutions align with customer goals.
  • Your work will directly impact customer development, retention, and Caterpillar’s long-term success in the mining sector.

Matching Summary

The Site Solutions Manager will serve as the primary point of contact for the customer, dealer, and internal Caterpillar stakeholders, managing overall site performance and delivering on customer expectations.

Skills & Requirements

Must-have

  • Mining application and operations expertise
  • Caterpillar products and services knowledge
  • Customer needs and satisfaction focus
  • Effective communication strategies
  • Problem-solving and influencing skills
  • Risk management and issue escalation

Nice-to-have

  • Strong emotional intelligence
  • Collaboration with diverse backgrounds
  • Negotiating skills for performance delivery
  • Decision making and critical thinking

Key Requirements

  • Underground mining operations experience preferred
  • Hands-on field operations experience
  • Fleet maintenance and repair processes knowledge
  • Dealer operations understanding
  • Extensive travel up to 70%

Work Rights

Not specified

Tailored Resume

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