Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services
Job Summary
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
Job responsibilities include ensuring all transactions are completed in compliance with federal, state, and local regulations, maintaining a balanced cash drawer, and resolving customer complaints.
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
Matching Summary
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
Skills & Requirements
Must-have
Superior customer service delivery
Educate customers on products
Compliance with regulations
Accurate cash handling
Point-of-sale system usage
Nice-to-have
Engage with customers comfortably
Offer products based on needs
Professional appearance and demeanor
Honesty and integrity
Key Requirements
Previous customer service experience preferred
Strong verbal communication skills
Exceptional attention to detail
Ability to multi-task
Flexible hours including weekends and holidays
English fluency required
English/Spanish bilingual is a plus
Ability to stand for extended periods
Ability to lift up to 15 lbs.
Work in restrictive spaces with moderate to high noise levels