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JLL is seeking a Senior Analyst for PDS Application Support in Taguig, Philippines, where the candidate will be responsible for ensuring the performance and availability of critical applications. The ideal candidate should possess technical support experience, strong analytical skills, and a collaborative mindset to work with cross-functional teams.
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Job Summary
The role involves ensuring the stability, availability, and optimal performance of business-critical applications within the Project and Development Services division.
Candidates will act as subject matter experts to guide peers, conduct training, and resolve complex technical issues with minimal downtime.
JLL is committed to hiring talented individuals to shape the future of real estate by combining world-class services, advisory, and technology.
Matching Summary
Match Score: 75
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JLL is seeking a Senior Analyst for PDS Application Support in Taguig, Philippines, where the candidate will be responsible for ensuring the performance and availability of critical applications. The ideal candidate should possess technical support experience, strong analytical skills, and a collaborative mindset to work with cross-functional teams.
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Skills & Requirements
Must-have
Application support analyst experience
Root cause analysis and prevention
ITIL framework knowledge
Log analysis and diagnostic tools
Database systems understanding
Nice-to-have
Mentoring new hires and peers
Strong customer service orientation
Continuous improvement mindset
Cross-functional collaboration skills
Key Requirements
Bachelor's degree in computer science or related field
Proven experience as an application support analyst
Familiarity with ITIL framework and IT service management