Senior Analyst - Pds Application Support

JLL

Taguig, Philippines
**
Application support analyst experience
Root cause analysis and prevention
Itil framework knowledge
** JLL is seeking a Senior Analyst for PDS Application Support in Taguig, Philippines, where the candidate will be responsible for ensuring the performance and availability of critical applications. The ideal candidate should possess technical support experience, strong analytical skills, and a collaborative mindset to work with cross-functional teams. **

Job Summary

  • The role involves ensuring the stability, availability, and optimal performance of business-critical applications within the Project and Development Services division.
  • Candidates will act as subject matter experts to guide peers, conduct training, and resolve complex technical issues with minimal downtime.
  • JLL is committed to hiring talented individuals to shape the future of real estate by combining world-class services, advisory, and technology.

Matching Summary

Match Score: 75

** JLL is seeking a Senior Analyst for PDS Application Support in Taguig, Philippines, where the candidate will be responsible for ensuring the performance and availability of critical applications. The ideal candidate should possess technical support experience, strong analytical skills, and a collaborative mindset to work with cross-functional teams. **

Skills & Requirements

Must-have

  • Application support analyst experience
  • Root cause analysis and prevention
  • ITIL framework knowledge
  • Log analysis and diagnostic tools
  • Database systems understanding

Nice-to-have

  • Mentoring new hires and peers
  • Strong customer service orientation
  • Continuous improvement mindset
  • Cross-functional collaboration skills

Key Requirements

  • Bachelor's degree in computer science or related field
  • Proven experience as an application support analyst
  • Familiarity with ITIL framework and IT service management

Work Rights

Not specified

Tailored Resume

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