1st Level Support (m/w/d)

Motionsolutions

Experience in it support
Knowledge of windows 10/11 and macos
Ability to work flexible hours
You will be the first point of contact in IT support, ensuring colleagues receive prompt assistance

Job Summary

  • You will be the first point of contact in IT support, ensuring colleagues receive prompt assistance.
  • Your role includes documenting support requests and resolving tickets within the 1st Level Support framework.
  • We offer 30 days of vacation, special leave for significant life events, and opportunities for international career growth.

Matching Summary

You will be the first point of contact in IT support, ensuring colleagues receive prompt assistance.

Skills & Requirements

Must-have

  • Experience in IT support
  • Knowledge of Windows 10/11 and MacOS
  • Ability to work flexible hours

Nice-to-have

  • Experience with ServiceNow ticketing system
  • Strong communication skills
  • Team-oriented mindset

Key Requirements

  • Completed training as a Fachinformatiker:in for Systemintegration
  • Fluent in German and good English skills
  • Willingness to participate in on-call support

Work Rights

Not specified

Tailored Resume

Cover Letter