It Change Manager (itil / Itsm / Servicenow), Officer

State Street Corporation

Kilkenny, Ireland
**
Itil v4 / itsm standards
Change governance models
Cab facilitation and oversight
** State Street Corporation is seeking an IT Change Manager to lead and evolve their IT Change Management strategy, aligned with ITIL standards, while ensuring operational resilience and effective governance. The ideal candidate should have over three years of hands-on experience in IT Change Management and familiarity with both Agile and Waterfall methodologies. **

Job Summary

  • Develop and evolve the enterprise IT Change Management strategy, aligned with ITIL v4 / ITSM standards.
  • Own day‑to‑day IT Change Operations, including change assessment, approval, and risk management.
  • This role plays a key part in balancing speed, control, and operational resilience across the enterprise.

Matching Summary

Match Score: 75

** State Street Corporation is seeking an IT Change Manager to lead and evolve their IT Change Management strategy, aligned with ITIL standards, while ensuring operational resilience and effective governance. The ideal candidate should have over three years of hands-on experience in IT Change Management and familiarity with both Agile and Waterfall methodologies. **

Skills & Requirements

Must-have

  • ITIL v4 / ITSM standards
  • change governance models
  • CAB facilitation and oversight
  • Agile and Waterfall delivery models
  • ServiceNow Change Management

Nice-to-have

  • operational resilience
  • continuous improvement
  • stakeholder communication
  • risk indicators

Key Requirements

  • 3+ years of hands-on IT Change Management experience
  • Strong working knowledge of ITIL (v4 preferred) and ITSM frameworks
  • Experience managing change across application and/or infrastructure environments
  • Familiarity with Agile and Waterfall SDLC methodologies
  • ServiceNow Change Management experience strongly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter