Director Of Rooms

Sofitel Sydney Wentworth

Hamilton, , Bermuda
On-site
Guest service excellence
Strategic planning
Financial forecasting
Lead and support all departments in the achievement of their financial and operational targets via effective organizational development, policy and procedural development, and appropriate colleague training activities

Job Summary

  • Lead and support all departments in the achievement of their financial and operational targets via effective organizational development, policy and procedural development, and appropriate colleague training activities.
  • Foster a winning, solution-oriented work environment, motivating and engaging colleagues to continuously deliver the best possible service to our guests, ensuring the smooth and efficient delivery of engaging service from arrival to departure.
  • Oversee the selection, training and development of all Rooms Colleagues to ensure timely recruitment and career growth.

Matching Summary

Lead and support all departments in the achievement of their financial and operational targets via effective organizational development, policy and procedural development, and appropriate colleague training activities.

Skills & Requirements

Must-have

  • guest service excellence
  • strategic planning
  • financial forecasting
  • revenue management
  • team leadership
  • guest feedback analysis

Nice-to-have

  • passionate about people
  • attentive to the world
  • solution-oriented work environment
  • fostering strong relationships

Key Requirements

  • 4 years senior leadership experience
  • luxury hotel environment experience
  • University/College degree required
  • Proven coordination of multiple departments
  • Computer literacy (Word, Excel, Outlook, PowerPoint)
  • Ability to work additional hours

Work Rights

Not specified

Tailored Resume

Cover Letter