Not specified (assumed to be onsite based on the nature of the role).
Guest registration and check-out
Cash and credit card transaction processing
Resort information and area attraction guidance
Travel + Leisure Co. is seeking a Guest Services Associate in Canmore, CA, to deliver exceptional service to guests while managing guest registration and inquiries. The role emphasizes customer satisfaction, compliance with safety regulations, and a commitment to the company's inclusive culture
Job Summary
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company dedicated to putting the world on vacation.
The Guest Services Associate is responsible for greeting guests, managing reservations, processing payments, and ensuring guest satisfaction while maintaining high quality standards and safety compliance.
The company fosters an inclusive environment that values teamwork, continuous learning, and delivering exceptional guest experiences.
Matching Summary
Match Score: 85
Travel + Leisure Co. is seeking a Guest Services Associate in Canmore, CA, to deliver exceptional service to guests while managing guest registration and inquiries. The role emphasizes customer satisfaction, compliance with safety regulations, and a commitment to the company's inclusive culture.
Skills & Requirements
Must-have
Guest registration and check-out
Cash and credit card transaction processing
Resort information and area attraction guidance
Reservation management and confirmation
Customer service and issue resolution
Compliance with safety and operational procedures
Nice-to-have
Positive attitude and professional appearance
Ability to multi-task in fast paced environment
Teamwork and quality service promotion
Count On Me company culture
Basic office and PC skills
Hospitality front office system knowledge
Key Requirements
High School diploma or equivalent preferred
1 year guest services experience in hospitality preferred
1 year customer service experience in service or retail preferred
Ability to read, write and understand English
Knowledge of cash handling procedures
Compliance with Canadian safety regulations including WHMIS