Senior Knowledge & Enablement Specialist

Synthesia

Remote
Remote
Lead execution for academy learning areas
Contribute to intake and learning design
Improve learner flow and navigation
Synthesia, a leading AI video platform for businesses, is seeking a Senior Knowledge & Enablement Specialist to enhance the Synthesia Academy, focusing on customer learning experiences. The role involves independently leading execution in an Academy area, contributing to content design, and improving learner journeys through evidence-led iteration

Job Summary

  • This role involves leading the day-to-day delivery and upkeep of specific Academy paths within Synthesia's customer learning hub.
  • The specialist will improve learner journeys by spotting friction in sequencing and implementing evidence-led iterations based on feedback.
  • Candidates must collaborate closely with Revenue Enablement, Product, and Customer Success teams to align learning strategies with business goals.

Matching Summary

Match Score: 85

Synthesia, a leading AI video platform for businesses, is seeking a Senior Knowledge & Enablement Specialist to enhance the Synthesia Academy, focusing on customer learning experiences. The role involves independently leading execution in an Academy area, contributing to content design, and improving learner journeys through evidence-led iteration.

Skills & Requirements

Must-have

  • Lead execution for Academy learning areas
  • Contribute to intake and learning design
  • Improve learner flow and navigation
  • Run evidence-led iteration loops
  • Collaborate across Revenue and Product teams

Nice-to-have

  • Strong operational judgment
  • High-quality multimedia creation skills
  • Reusable pattern development
  • Clear sense of value addition
  • Ability to work in collaborative environment

Key Requirements

  • Senior level experience in knowledge or enablement
  • Proven ability to own meaningful scope independently
  • Experience with learning design and content planning

Work Rights

Not specified

Tailored Resume

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