Customer Service Representative

Plscareers

Irving, TX, United States
On-site
Superior customer service
Educate customers on products
Comply with regulations
PLS is seeking a Customer Service Representative in Irving, TX, to serve as the primary point of contact for customers, ensuring exceptional service and compliance with regulations. The ideal candidate should possess customer service experience, strong communication skills, and a professional demeanor. The role offers benefits such as medical coverage, 401(k), and opportunities for advancement

Job Summary

  • Customer Service Representatives are the primary point of contact with our customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring all transactions are completed in compliance with federal, state, and local regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative in Irving, TX, to serve as the primary point of contact for customers, ensuring exceptional service and compliance with regulations. The ideal candidate should possess customer service experience, strong communication skills, and a professional demeanor. The role offers benefits such as medical coverage, 401(k), and opportunities for advancement.

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • comply with regulations
  • maintain balanced cash drawer
  • accurate cash handling
  • use point-of-sale system

Nice-to-have

  • professional appearance and demeanor
  • honest and have integrity
  • work flexible hours
  • English/Spanish bilingual

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Ability to offer products based on needs
  • Exceptional attention to detail
  • Able to stand for extended periods
  • Ability to lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter