Telesales Analyst

UOB

Kuala Lumpur, Kuala Lumpur, Malaysia
Promote credit card instalment lending
Make outbound calls using approved scripts
Explain product features and promotions
We are looking for a Telemarketing Officer to engage existing UOB customers, promote financial products, and identify sales opportunities while delivering excellent customer service

Job Summary

  • We are looking for a Telemarketing Officer to engage existing UOB customers, promote financial products, and identify sales opportunities while delivering excellent customer service.
  • UOB is an equal opportunity employer that does not discriminate based on age, race, gender, religion, sexual orientation, disability, or other non-merit factors.
  • All employment decisions at UOB are based on business needs, job requirements and qualifications.

Matching Summary

We are looking for a Telemarketing Officer to engage existing UOB customers, promote financial products, and identify sales opportunities while delivering excellent customer service.

Skills & Requirements

Must-have

  • Promote credit card instalment lending
  • Make outbound calls using approved scripts
  • Explain product features and promotions
  • Identify customer financial needs
  • Convert leads into sales ethically

Nice-to-have

  • Active listening skills
  • Handle inquiries and escalate issues
  • Deliver excellent customer service
  • Work as one team
  • Pursue long-term success

Key Requirements

  • Experience in telemarketing or telesales
  • Ability to use approved scripts and systems
  • Not specified work authorization requirements

Work Rights

Not specified

Tailored Resume

Cover Letter