**
Porsche Novi is seeking a Customer Relationship Manager who excels in customer service and is committed to continuous improvement. The role involves managing customer relations processes, enhancing team communication skills, and ensuring high customer satisfaction within the dealership environment.
**
Job Summary
Lead CR process management at assigned stores by observing, installing, and training approved processes.
Call sales customers to follow up on their experience and satisfaction with their vehicle.
Provide assistance with administering Employee Satisfaction Survey programs and draft response letters to the DOJ as necessary.
Matching Summary
Match Score: 75
**
Porsche Novi is seeking a Customer Relationship Manager who excels in customer service and is committed to continuous improvement. The role involves managing customer relations processes, enhancing team communication skills, and ensuring high customer satisfaction within the dealership environment.
**