Field Service Engineer

Aristocrat Interactive

Graz, Austria
Fully remote
Customer satisfaction
Technical service
Slot machines and related products
This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products

Job Summary

  • This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products.
  • Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games.
  • We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential.

Matching Summary

This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products.

Skills & Requirements

Must-have

  • Customer satisfaction
  • Technical service
  • Slot machines and related products
  • Digital Electronics understanding
  • Networking technologies
  • Problem resolution skills

Nice-to-have

  • Collaborate and connect with management
  • Build customer advocacy
  • Self-motivated and self-disciplined
  • Maintain confidentiality

Key Requirements

  • Electronics qualifications preferred
  • Industry related experience preferred
  • Microsoft Office Suite products
  • Gaming licenses
  • Valid passport and driver’s license
  • Ability to perform 2-person lift of 110kg game

Work Rights

Not specified

Tailored Resume

Cover Letter